We will plan to work on profitability with a missionary zeal, improve our on time performance and ensure customer satisfaction," Bansal said in a statement soon after assuming charge as Air India's Chairman and Managing Director.
"I seek the support of all fellow Indians to fly Air India our national carrier - Air India - Truly Indian," he said.
Bansal replaced Ashwani Lohani, who has assumed office as Railway Board Chairman.
"I feel happy and proud to be given this opportunity to lead the national carrier. The company has been growing from strength to strength - inducting new aircraft and introducing new routes,"
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