3 Ways Customer Service Helps the Empowered Traveler

The travel industry is experiencing many changes, mostly because of their rapidly changing customers. The empowered traveler demands more, through multiple channels. Many travel agents, hotels and airlines are adapting as well to serve these always-on social, mobile travelers.

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References: http://www.conversocial.com/blog/3-ways-customer-service-helps-the-empowered-traveler

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