New Stats You Need to Know About Social Customer Service

We are living in the middle of a digital, social revolution. These words may not resonate as strongly inside of your being as they should, since this message has been trumpeted for years. Warning bells are awakening our society to embrace the rapid technological changes to our lives, while reminding us to savor the remnants of old school, human service and engagements that we may in fact be taking for granted.


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References: http://www.conversocial.com/blog/3-new-stats-you-need-to-know-about-social-customer-service


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